Shopsyte is committed to providing high-quality outdoor and travel gear. We understand that sometimes things dont go as planned. To ensure a smooth experience, please review our Return and Refund Policy. Eligibility for Returns To be eligible for a return, items must be unused and in the same condition as received. They must also be in the original packaging. Please note, certain items such as perishable goods and personalized products cannot be returned. Requesting a Return If you need to return an item, please email us at [email protected] within 30 days of receiving your order. Include your order number and reason for return. We will respond with instructions on how to proceed. Return Shipping Customers are responsible for the cost of return shipping unless otherwise agreed upon. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item. Processing Refunds Once your return is received and inspected, we will send you an email notification. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days. Exchanges We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [email protected]. Non-Returnable Items Please be aware that certain products cannot be returned, including:

• Gift cards
• Perishable goods
• Custom or personalized items

International Returns Shopsyte ships worldwide. For international returns, please be aware of potential customs duties and taxes, which are the customers responsibility. Customer Support All customer communication is conducted via email. For any questions or concerns, please reach out to us at [email protected]. Our team is here to assist you.